Working at Freudenberg: We will wow your world

Responsibilities:
- Key Responsibilities
- work with clients on shipments, receivables, receipts of goods, reserves, claims
- manage the customer database in SAP
- maintenance of prices / conditions and customer master data
- work in SAP: loading orders; invoicing; picking / unpacking of goods; registration of shipping documents; control of accounts receivable; returns; statement of goods for managers and for events; maintaining a register of write-offs of goods; establishment of a price list and maintenance of discounts for distributors
- daily formation of the schedule of shipment of goods for a warehouse, planning of joint work
- monitor the level of service and delivery times, proposing possible solutions for improvement in order to reach the company's targets

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- Additional Responsibilities
- receive complaints from customers, ensuring an productive solution to the claim and a quick closure of the process
- interaction with transport companies




- work with the Sales and Marketing Department (control over the implementation of the sales plan; launch of marketing campaigns, timing control, compliance with conditions; information letters for employees and partners)
- account of marketing materials and product samples for managers
- control of return of consignment notes from the consignees

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- Interactions (internal & external)
- Warehouse, Sales, Marketing, Controlling, Accounting
- Forwarders, Customers, Suppliers

Qualifications:
- Professional Experience and Education
- higher education
- 2+ years’ experience in same position
- knowledge of English – Intermediate

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- Specific Knowlegde
- knowledge of SAP (or ERP-based programs)

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- Specific Skills
- attentiveness, accuracy
- client orientation
- good communication skills
- stress resistance
- ability to work in a team

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The Freudenberg Group is an equal opportunity employer that is committed to diversity and inclusion. Employment opportunities are available

📌 Sales Coordinator (Mumbai)
🏢 Freudenberg
📍 Mumbai