Position Overview We are seeking an experienced Oracle CX Sales & ICM Consultant to lead the end-to-end design, implementation, and optimization of our Oracle Fusion Cloud CX suite. In this role, you will play a critical part in modernizing our CRM ecosystem by migrating legacy interfaces to the Oracle Redwood User Experience using Visual Builder Studio (VBS) . You will work directly with business stakeholders to align sales processes, compensation plans, and partner strategies with cutting-edge cloud capabilities Key Responsibilities CX Sales & ICM Implementation: Lead requirement gathering workshops, solution design, configuration, and deployment for Oracle CX Sales (Engagement Cloud) and Incentive Compensation Management (ICM) modules. Redwood UI Transformation: Drive the functional and visual migration from classic CX interfaces to Oracle Redwood UI using Express Mode and Visual Builder Studio (VBS) . Incentive Compensation Configuration: Design complex commission structures, credit rules, performance measures, plan components, payment processing,



and dispute management workflows. Core Sales Module Management: Configure Lead/Prospect management, Account/Contact hierarchies, Territory Management, and Sales Forecasting. Extensibility & Analytics: Utilize Groovy Scripting for custom business logic, Object Management, Triggers, and Assignment Manager. Build interactive real-time reports using OTBI (Oracle Transactional Business Intelligence) and custom BI Publisher reports. Testing & Support: Create unit test scripts, lead System Integration Testing (SIT), and coordinate User Acceptance Testing (UAT) during upgrade or migration cycles. Required Qualifications & Skills Core Experience: 7 years of hands-on experience implementing or supporting Oracle CX Sales and Oracle Incentive Compensation (ICM) . Redwood UI Expertise: Proven hands-on experience configuring Redwood pages, enabling Redwood opt-ins/features, and extending Redwood UI via Visual Builder Studio (VBS)

📌 Senior Oracle CX Sales (Maharashtra)
🏢 Jade Global
📍 Maharashtra