Service Manager (Delhi)

Service Manager (Delhi)

06 Sep
|
Financial services
|
Delhi

06 Sep

Financial services

Delhi

Job Purpose
The purpose of the role is to ensure timely & accurate monthly MIS across financial and non-financial metrics for providing decision support to Zonal Manager and team members. The role is also required to create performance presentations and business review presentations to be presented to zonal head and Channel head.
Job Context & Major Challenges
Job Context/ Job Challenges:
About the Health Insurance Industry –

While the current market sees more than 15 non-life players in the private space and 5 exclusive private players in the health insurance space trying to capture a sizable market share, the nationalised service provider (6) remains a strong competitor. In addition to this the business dynamics are such that the overall market on an annual basis which is to the tune of roughly 10,000 Crs sees close to 85 % of the business renewing with the existing service provider itself. This narrows down the opportunity of the fresh business actually being seriously fought in the market to approximately 1500 odd Crs.
ABHICL’s vision has always been digital.



The company has been successful in adopting paper-less approach right from identifying to on-boarding to delivering seamless experience of its customers & employees.
Challenges –
Distribution reach will be the key to future growth acceleration for insurance companies as existing geographies get saturated and the focus shifts to recent under penetrated geographies.

Effective distribution reach into newer geographies, alternate distribution channels, innovative products, targeting new segments are the major challenges in this industry and will be the key drivers in the future.

While companies are planning to double their agency network over the next 2 years, the overall industry life agency workforce attrition rate ranges between 50-55% which is significantly high.
Hence the key challenge to recruit qualified insurance agents, especially in the semi-urban / rural markets and also to combat the increasing attr

📌 Service Manager (Delhi)
🏢 Financial services
📍 Delhi

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