Location: India (Offshore) - EST Availability
Position Summary
The Salesforce Scrum Lead - Agentforce & AI Solutions is responsible for leading Agile Salesforce delivery teams while designing, developing, and supporting enterprise Salesforce solutions with a solid focus on AI-driven automation, Agentforce, Data Cloud, and modern Salesforce platform capabilities. This role combines Salesforce technical leadership, Scrum Master responsibilities, solution architecture, and hands-on development expertise to deliver scalable, secure, and intelligent business solutions.
The individual will serve as the primary Agile lead for Salesforce initiatives, facilitating Scrum ceremonies, managing sprint execution, coordinating stakeholders, and ensuring successful delivery of business value. The role requires deep expertise in Salesforce development, administration, Agentforce AI implementation, DevOps practices, and enterprise integration patterns while promoting Agile best practices, continuous improvement, and delivery excellence.
This position partners with business stakeholders, product owners,



architects, and development teams to implement customer, employee, and operational AI solutions leveraging Salesforce Agentforce, Einstein AI, Data Cloud, and related Salesforce technologies.
Responsibilities
Agile & Scrum Leadership
- Serve as Scrum Lead for Salesforce delivery teams, facilitating Agile ceremonies including Sprint Planning, Daily Standups, Backlog Refinement, Sprint Reviews, and Retrospectives.
- Partner with Product Owners and business stakeholders to prioritize and groom product backlogs.
- Manage sprint execution, team capacity, velocity tracking, and release planning activities.
- Remove project roadblocks and facilitate resolution of issues impacting delivery timelines.
- Monitor and report sprint progress, risks, dependencies, and delivery metrics to leadership.
- Promote Agile best practices, continuous improvement, and team collaboration.
- Coach team members

📌 Senior Sales Force Scrum Lead (Chennai)
🏢 TD SYNNEX
📍 Chennai