Who are we

Fulcrum Digital is an
agile and next-generation digital accelerating company providing digital
transformation and technology services right from ideation to implementation.
These services have applicability across a variety of industries, including
banking & financial services, insurance, retail, higher education, food,
healthcare, and manufacturing.

About the role

Job
Description: Operations Claims

Experience - 5 - 10
yrs

-
- Business acumen
- Data analysis and Excel proficiency
- Digital/technology fluency
- Problem-solving and analytical thinking
- Ability to work with ambiguity
- Strong written and oral communication
skills
- Reviewed potential future
responsibilities which may including TPA Reconciliation,
Executive Lines support, FNOL, and other complex claims functions.
Experience in the US Property and Casualty domain required.
- Need candidates with relevant insurance
experience and strong communication skills.

Responsibilities –
- Perform First Notice of Loss (FNOL) intake and
setup with accuracy, completeness, and timeliness.




- Handle or support handling of multiple loss type claims,
including:
- Auto
- General Liability
- Workers Compensation
- Property
- Cyber
- Apply working knowledge of coverages across
the above loss types to support claim setup, investigation, and
administration.
- Review policy information to confirm applicable coverage,
limits, deductibles, exclusions, endorsements, and jurisdictional
considerations.
- Conduct initial claim triage and ensure assignment to the
appropriate claim professional when needed.
- Coordinate with insureds, brokers, claimants, attorneys,
vendors, adjusters, and internal business partners.
- Support reserve setting and reserve adjustments based on claim
facts and exposure evaluation.
- Identify potential severity, litigation, fraud, subrogation,
and recovery opportunities and escalate as appropriate.
- Provide qualified and timely communication to
all stakeholders throughout the claim life

📌 Operations Claims (Pune)
🏢 Fulcrum Digital
📍 Pune