Career Area:
Technology, Digital and Data
Job Description:
Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

The Integrated Components & Solutions (ICD) division owns Caterpillar’s Wear & Maintenance (W&M;) components business — the ground engaging tools, undercarriage, hose & coupling, fluids & filters, and associated hardware that keep the world’s machines running. Our team is building the digital, data, and AI capabilities that make these products easier for customers and dealers to find, buy, use, and get value from.
As Digital Architect, Wear & Maintenance (W&M;), you will help bring our W&M; digital strategy to life.



Partnering closely with the W&M; Customer Experience strategy lead, industry business partners, and engineering teams, you will assist with development, execution, and prioritization — turning strategy into projects, requirements, and delivered results. This is a hands-on, technical role as well as a coordinating one: you will help design, build, and validate AI- and data-driven solutions for W&M; and connect them into Caterpillar’s digital channels, working across the full W&M; digital stack — from the underlying data, to the AI capabilities that use it, to the customer- and dealer-facing channels where it all comes together.
You will play a key role in developing and validating these solutions and integrating them, while also supporting the analytics behind smarter customer and dealer experiences.

Job Summary:
Assist the W&M; Customer Experience strategy lead to champion a customer-back mindset in the development of the W

📌 Lead Digital Consultant (Chennai)
🏢 Caterpillar
📍 Chennai