Description

At Relatient, we help healthcare organizations optimize patient access through AI-powered workflows, real-time automation, and flexible access tools. We are trusted by over 50,000 providers to modernize the patient experience and have been recognized by Forbes and Deloitte for our cutting-edge and inclusive culture.

Your Role at Relatient:
We’re seeking an Implementation Analyst to join our team. Our office is in Amar Tech Park and brings an amazing culture where we focus on work that makes a difference.
How You’ll Make an Impact:
- Serve as a trusted partner to clients by configuring, implementing, and supporting Relatient solutions while delivering exceptional customer experience.
- Troubleshoot application issues, gather technical requirements, and collaborate with Engineering and internal teams to drive successful resolutions.
- Manage customer implementations and support requests, communicate proactively, maintain accurate documentation, and ensure timely follow-through on client needs.

What You Bring:
- Bachelor's degree in Computer Science, B.E./B. Tech,



Computer Engineering, or equivalent work experience in lieu of a degree is required.
- 2+ years of experience in software consulting, product implementation, customer support, or a related technical role.
- Strong analytical, problem-solving, and communication skills with the ability to effectively explain technical concepts to both technical and non-technical audiences.
- Working knowledge of software testing methodologies, SQL, debugging, APIs, and tools such as Postman is preferred. Automation or scripting experience is a plus.
- Experience working within the healthcare technology industry is preferred.

Mindsets That Matter:
We always look for ways to grow and take pride in what we do. You'll thrive here if you:
- Act with purpose, focus, and accountability
- Collaborate across teams and communicate clearly
- Keep innovating and automate what slows you down

Benefits Include (India):
- INR 5,

📌 Implementation Analyst (Pune)
🏢 Relatient
📍 Pune