Job Summary:
This IC Administrator – D365 role is responsible for the daily execution and coordination of equipment and material returns processed through Microsoft Dynamics 365 Finance & Operations (D365 F&O;).
This role supports the end-to-end return process by reviewing return requests, validating transaction and supporting information, coordinating vendor return requirements, maintaining accurate return records, monitoring outstanding returns, and supporting the timely recovery of applicable credits.
This role works closely with Procurement, Technical Operations, Warehouse Operations, Finance/Accounts Payable, vendors, and other business partners to ensure returns are processed accurately, documented appropriately, and progressed through resolution.
This position is specifically focused on D365 return activity and does not own return processing within ConnectWise (CW).
Roles & Responsibilities:
D365 Return Execution

Execute and coordinate daily return activity within D365 F&O;




Review return requests and validate required information before initiating or progressing return activity.
Research purchase orders, projects, inventory transactions, quantities, costs, and other relevant D365 information necessary to process returns.
Maintain accurate return status and supporting information throughout the return lifecycle.
Ensure return transactions are processed according to established Inventory Control procedures and system requirements.
Monitor outstanding D365 returns and follows up on actions necessary to move returns toward completion.

Vendor Return Coordination:

Coordinate with Procurement, vendors, and internal stakeholders to obtain applicable return authorization information and return instructions.
Maintain documentation associated with vendor return requirements, including applicable authorization numbers, shipping requirements, and supporting correspondence.
Communicate return instructions to appropriate internal teams to support timely material movement.

📌 Inventory Control Administrator-Bengaluru, India
🏢 Diversified.
📍 Bengaluru