Job Description

At Maersk, we are a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation continuously redefines the boundaries of what’s possible—setting recent benchmarks for efficiency, sustainability, and excellence.

We believe in the power of diversity, collaboration, and continuous learning, and strive to ensure our people reflect the customers we proudly serve. With a workforce of over 100,000 employees across 130 countries, we work together to shape the future of global trade.

Join us as we leverage cutting-edge technologies and create global opportunities. Let’s sail together towards a brighter, more sustainable future with Maersk.

Purpose of the role
- Execute and manage end-to-end SCM operational activities including shipment tracking, milestone updates, reporting, validation and exception handling.
- Support 3PL and 4PL operational workflows including vendor coordination, customer updates, visibility reporting and operational follow-ups.

You will be Responsible for:




- Support DCM-related activities including container visibility, destination milestone monitoring, demurrage/detention input tracking, reporting and customer/status updates where applicable.
- Ensure accuracy and timeliness of daily, weekly and monthly deliverables including PO trackers, milestone reports, KPI reports and customer updates.
- Handle customer, CX, vendor and internal stakeholder queries through structured and professional email communication.
- Maintain high-quality communication standards by ensuring timely responses, clear follow-ups and proper escalation of exceptions.
- Track operational KPIs such as timeliness, accuracy, productivity, SLA adherence and quality of output.
- Support RCA preparation for process deviations, missed SLA, reporting errors and customer escalations.
- Assist in automation and AI initiatives by preparing input files, validating outputs, testing automation results and prov

📌 Specialist - LnS Disputes (Chennai)
🏢 Maersk
📍 Chennai