Level - 12 - 12 MDC5C Summary: As an Application Tech Support Practitioner, you will be responsible for providing technical support to clients and ensuring the smooth functioning of systems and applications. Your typical day will involve troubleshooting client issues, providing solutions, and maintaining client satisfaction. Roles & Responsibilities: - Provide technical support to clients, troubleshooting issues related to Microsoft Windows Desktop Management. - Interpret and design solutions based on deep product knowledge, ensuring client satisfaction. - Maintain accurate records of client interactions and solutions provided. - Collaborate with cross-functional teams to resolve complex technical issues and ensure smooth functioning of systems and applications. Professional & Technical Skills: - Must To Have Skills: Proficiency in Microsoft Windows Desktop Management. - Good To Have Skills:



Experience in Customer Service Operations. - Strong understanding of technical support processes and procedures. - Excellent communication and interpersonal skills. - Ability to work in a fast-paced setting and handle multiple tasks simultaneously. Additional Information: - The candidate should have a minimum of 0-2 years of experience in Microsoft Windows Desktop Management. - The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with exceptional communication skills. - This position is based at our Mumbai office.

Hours : 8:00am to 5:00pm
Education :
Additional Job Details :

📌 Microsoft Windows Desktop Management (India)
🏢 Trigent Software
📍 India