06 Sep
|
TalentOla
|
Pune
Position Summary
The position requires very positive knowledge and hands-on skills in Oracle Communications STP /
EAGLE STP / vSTP, including SS7, SIGTRAN, MTP, SCCP, TCAP, MAP, GTT, linksets, routes,
screening, and signaling traffic management. The candidate should be capable of supporting
production operations, troubleshooting complex signaling issues, executing approved MOPs,
preparing RCA, and working with Oracle TAC / Engineering and customer teams.
Job Responsibilities
Reporting to the Managed Services leadership team, the consultant will be responsible for:
● Provide technical support and managed services for Oracle STP / EAGLE STP / vSTP and
associated signaling network products.
● Monitor platform health, alarms, signaling links, routes, linksets, traffic status, capacity
utilization, and service availability.
● Perform troubleshooting for SS7/SIGTRAN issues including link failures, routing issues, GTT
failures, SCCP errors, MTP congestion, association failures, and signaling traffic abnormalities.
● Support day-to-day operations including incident management,
service restoration, problem
management, change management, and escalation handling.
● Execute approved MOPs for configuration changes, routing updates, linkset changes, planned
maintenance, upgrades, patching, and customer-specific activities.
● Prepare and maintain operational documents such as SOPs, MOPs, RCA reports, health check
reports, KPI reports, maintenance reports, and customer governance updates.
● Perform preventive maintenance, backup validation, capacity checks, alarm review, log analysis,
and platform health checks.
● Work closely with customer operations teams, Oracle TAC, Engineering, and internal
stakeholders to resolve technical issues within agreed SLA.
● Support 24x7 operations, on-call rotation, shift handover, and critical incident bridges as required.
● Analyze recurring issues and recommend service improvement actions to enhance platform
stability and op
📌 Oracle STP (Pune)
🏢 TalentOla
📍 Pune