Position Overview
We are seeking an experienced Oracle CX Sales & ICM Consultant to lead the end-to-end design, implementation, and optimization of our Oracle Fusion Cloud CX suite.
In this role, you will play a critical part in modernizing our CRM ecosystem by migrating legacy interfaces to the Oracle Redwood User Experience using Visual Builder Studio (VBS) .
You will work directly with business stakeholders to align sales processes, compensation plans, and partner strategies with cutting-edge cloud capabilities
Key Responsibilities
- CX Sales & ICM Implementation: Lead requirement gathering workshops, solution design, configuration, and deployment for Oracle CX Sales (Engagement Cloud) and Incentive Compensation Management (ICM) modules.
- Redwood UI Transformation: Drive the functional and visual migration from classic CX interfaces to Oracle Redwood UI using Express Mode and Visual Builder Studio (VBS) .
- Incentive Compensation Configuration: Design complex commission structures, credit rules, performance measures, plan components, payment processing,



and dispute management workflows.
- Core Sales Module Management: Configure Lead/Chance management, Account/Contact hierarchies, Territory Management, and Sales Forecasting.
- Extensibility & Analytics: Utilize Groovy Scripting for custom business logic, Object Management, Triggers, and Assignment Manager. Build interactive real-time reports using OTBI (Oracle Transactional Business Intelligence) and custom BI Publisher reports.
- Testing & Support: Create unit test scripts, lead System Integration Testing (SIT), and coordinate User Acceptance Testing (UAT) during upgrade or migration cycles.

Required Qualifications & Skills
- Core Experience: 7+ years of hands-on experience implementing or supporting Oracle CX Sales and Oracle Incentive Compensation (ICM) .
- Redwood UI Expertise: Proven hands-on experience configuring Redwood pages, enabling Redwood opt-ins/features, and extending Redwood UI via Visual Bu

📌 Senior Oracle CX Sales (Pune)
🏢 Jade Global
📍 Pune