Who We Are

Simpplr is the AI-powered intranet for unifying the digital workplace. It brings people, trusted knowledge, apps, and agents into a coherent digital experience. Powered by a proprietary EX Knowledge Graph, Simpplr synthesizes signals and context across connected systems to deliver personalized information and actions. The platform serves as a digital hub supporting communications, engagement, employee services, and work. With low-code extensibility and enterprise-grade security and governance, Simpplr enables confident operation at scale. More than 1,000 organizations — including AAA, the NHS, Penske, and Moderna — trust Simpplr to keep their workforce informed, aligned, and productive. Learn more at simpplr.com.

About the role

We are looking for a Lead Voice AI Engineer to build production-grade Voice Agents for frontline heavy verticals like healthcare, manufacturing, warehousing, retail, hospitality focusing on employee support, procurement, collections, logistics, ordering etc.

You will lead the design of low-latency, real-time voice systems combining ASR, TTS,



LLMs, conversational AI, enterprise workflows, knowledge retrieval, compliance, and human handoff.

This is a hands-on technical leadership role for someone who can take Voice AI from architecture to production.

Responsibilities
- Design and build the real-time voice runtime for live conversations.
- Build and optimize streaming ASR, TTS, VAD, endpointing, turn-taking, and barge-in.
- Build adaptive voice pipelines for high-noise frontline environments (60-112 dB), hospitals, factory floors, warehouses, including server-side noise cancellation, echo suppression, and energetic ASR/TTS optimization for PSTN and mobile phone audio quality.
- Architect multi-provider speech routing across a broad multilingual matrix, including code-switching (e.g., Spanglish, Hinglish), where no single ASR or TTS provider covers all languages, and language detection, provider selection, and fallback chains must

📌 Lead Voice AI Engineer (Bengaluru)
🏢 Simpplr
📍 Bengaluru