Sr T&E; Specialist I

Department: Finance

AMER and EMEA: Reports to Global Finance Manager, T&E;

APAC: Reports to Regional T&E; Manager

Summary

Regional operator within the Global Travel & Spend Management (GTSM) team, deployed to a single region (AMER, EMEA, or APAC) as the primary point of accountability for travel category performance, spend analytics, and supplier delivery. This role drives program outcomes through data-led insights, TMC and travel supplier management, and employee engagement — operating within policy and system frameworks established by the T&E; Program Manager.

Responsibilities

Regional Operations
- Primary operational contact for corporate travel and expense activities in the assigned region.
- Manage day-to-day operations: TMC oversight, OBT support, and escalation resolution.
- Resolve employee issues for travel, expense, and card inquiries via centralized case management.

Data Analytics & Reporting
- Produce spend visibility reports, supplier scorecards, and program utilization metrics.




- Own and maintain Tableau dashboards as the primary analytics resource for the region; conduct ad hoc spend modeling and trend forecasting to surface compliance gaps and program opportunities.
- Prepare and present quarterly business reviews (QBRs) to regional leadership, including spend benchmarking against prior periods and industry peers.

Technology & Platform Management
- Monitor T&E; platform health (Navan, Concur, Ramp, Oracle ERP) — identify and escalate operational issues, configuration gaps, and integration failures to the T&E; Program Manager and IT teams for resolution.
- Identify regional configuration needs (mileage rates, receipt thresholds, audit rules, user access) and submit change requests to the T&E; Program Manager for implementation, testing, and sign-off.
- Support platform migrations, including Concur wind-down and Navan transition.

Supplier Management & Sourcing
- Own regional travel category supplier relationships across air, hot

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