Location: Chennai, India

Department: Operations

About the Role:

We are seeking a detail-oriented and proactive Project Coordinator to support our Customer Success and Operations teams in ensuring seamless customer engagement delivery. This role will be responsible for maintaining accurate data across multiple systems, coordinating key

project tasks, and facilitating communication between internal teams and customers. The ideal candidate is highly organized, tech-savvy, and thrives in a fast-paced, cross-functional environment.

Qualifications:

● 3-5 years of experience in Customer Success, Project Coordination, or Operations support (SaaS or cybersecurity industry preferred).

● Robust organizational skills with proven ability to manage multiple projects simultaneously.

● Proficiency in CRM tools (e.g., Zoho, Salesforce) and collaboration platforms (Google Workspace, Outlook, Slack/Chat tools).

● Excellent written and verbal communication skills.

● High attention to detail and ability to spot gaps or inconsistencies in data.





● Comfortable working cross-functionally with technical and non-technical teams.

● A proactive problem-solver with a customer-first mindset.

Why Join Us:

● Opportunity to play a critical role in customer engagement success at a fast-growing company.

● Exposure to customer success operations in the cybersecurity/technology space.

● Collaborative team environment with opportunities for growth and skill development.

Requirements
Key Responsibilities:

Data & Systems Management:

● Maintain up-to-date customer information, project milestones, and engagement details across CRM and tracking systems.

● Ensure accuracy of task start/end dates, project deliverables, and meeting schedules in internal tools.

● Track customer technology stacks, assets, and critical project details, escalating any gaps or missing information.

● Upload, organize, and update customer documentation and project requirements in designated systems.

Project Track

📌 Project Coordinator (Chennai)
🏢 Securin
📍 Chennai