This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an IT Support Engineer based in India.

Join a fast-paced, globally distributed IT team supporting employees across a technology-driven organization.
You’ll play a hands-on role in keeping day-to-day technology operations reliable, secure, and seamless for users.
The position combines Tier 1 and Tier 2 support with IT operations, employee onboarding and offboarding, and access administration.
You’ll help manage Mac and Windows devices while working with identity, endpoint management, and collaboration tools.
The role also offers an chance to improve processes, document best practices, and build scalable internal IT systems.
You’ll work independently in a lean environment where proactive problem-solving, security, and reliability are highly valued.

Accountabilities
- Provide responsive Tier 1 and Tier 2 IT support, resolving employee issues through ticketing systems and monitoring relevant IT communication channels.




- Manage end-to-end laptop provisioning and de-provisioning for Mac and Windows devices through external technology partners.
- Coordinate global employee onboarding and offboarding processes, ensuring timely access, equipment, and IT support.
- Deliver IT training and guidance to employees to help them effectively use internal technology and systems.
- Administer identity and access management platforms, including Google Workspace and Okta, while supporting secure authentication and provisioning processes.
- Manage and maintain endpoint and device-management environments, including Microsoft Intune and JAMF.
- Support SAML/SSO, SCIM provisioning, SPF/DKIM, VPN, and Azure/Microsoft ADFS-related IT operations.
- Identify recurring issues and operational gaps, then develop improvements that increase reliability, efficiency, and scalability.
- Document IT procedures, troubleshooting guidance, and best practices to continuously

📌 IT Support Engineer (India)
🏢 Jobgether
📍 India