Overview

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most key assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our network of industry subject matter experts.

The GSOC Supervisor, assigned to one of Pinkerton's largest global clients, leads the day-to-day activities of assigned shifts within the client's alarm monitoring centre. The Supervisor is responsible for line-level supervision of up to ten Operators, ensures that all positions are staffed with qualified personnel and operations are conducted within established policies and procedures.

Responsibilities
- Represent Pinkerton’s core values of integrity, vigilance, and excellence.




- Receive shift pass-down information, and conducting shift briefings to provide updates, assignments, training, and uniform compliance.
- Maintain situational awareness of natural and man-made events that may compromise the safety and security of personnel, business operations, and infrastructure for client locations globally.
- Draft and send emergency mass notifications and other crisis communications.
- Ensure that field personnel respond to all emergencies: medical, fire, hazardous materials, natural disasters, and accidents in a timely manner.
- Assist the client's security personnel with the development and/or revision of security operation centre processes, protocols, and systems.
- Identify and route security concerns for resolution regarding physical security alarms.
- Provide back-up support and on-call functions, as needed.
- Oversee quality control and oversight for all production, support, and staffin

📌 GSOC Supervisor (India)
🏢 Pinkerton
📍 India