06 Sep
|
Cohere Health
|
Hyderabad
06 Sep
Cohere Health
Hyderabad
Chance Overview:
We are looking for a Senior Clinical Configuration Analyst to play a key role in the technical configuration of platform requirements for Cohere’s Platform-as-a-Service (PaaS) clients. Reporting into our Senior Manager, PaaS Value Delivery, you will be part of a small, fast-paced team working directly with client-facing team members to understand and deliver key clinical configurations that are integral to helping new and existing clients meet their prior authorization automation goals. Ultimately, the work you do will have a direct impact on the growth of the company and our ability to assist more patients at a time in their healthcare journey when they need help most.
What you’ll do:
- Ensure thorough understanding of client’s technical requirements to facilitate seamless configuration of platform requirements during new client implementations
- Test configurability of new product functionality, or enhanced existing functionality, built to accommodate custom client requirements
- Define test scenarios and success criteria for all new and existing client platform configurations
- Execute on configuration of platform requirements in accordance with project timelines and client expectations
Triage and resolve technical issues, during end-to-end testing or post-implementation, in a timely manner to ensure client satisfaction
- Serve as a technical SME for client-facing analysts during each stage of the customer lifecycle: providing education and answers to questions around configurability of client platform requirements; occasionally interfacing directly with clients to address issues
- Collaborate with Product, Development, Design, and Engineering to scope, develop, and implement internal configuration management tools that will help scale configuration work
Required Qualifications:
Must-haves
- 3-6 years of professional experience in a Configuration Management role; Bachelor’s degree in Computer Science, Systems Engineering, or related fie
📌 Sr. Clinical Configuration Analyst (Hyderabad)
🏢 Cohere Health
📍 Hyderabad