Team Lead (AST Support)

Role Title: Team Lead – Advertising Solutions (AST Support)

Location: Bangalore/Hyderabad

Experience Required: 6 – 9 years total experience, (4+ years in people management)

Function: Amazon Advertising – Ads Success & Campaign Optimization Support

Role Overview

The Team Lead (TL) will oversee a team responsible for delivering campaign optimization, insights generation, and performance management support for Amazon's advertisers through the Ad Success Team (AST) model. The role requires strong leadership, analytical and operational excellence to ensure delivery of high-quality recommendations, optimized campaign execution, and improved advertiser outcomes.

The TL will manage end-to-end team perf ormance, maintain process governance, ensure quality adherence, and partner with internal Amazon stakeholders to remove blockers, drive improvements, and deliver impact. This role does not involve direct communication with end advertisers; all engagement happens through Amazon internal teams.

Key Responsibilities

1. Team Leadership & People Management




- Lead a team of Vendor Account Managers / Analysts supporting Amazon Ads.
- Set performance goals, assign workloads, and monitor operational health.
- Conduct regular 1:1s, performance reviews, coaching, and upskilling activities.
- Drive team motivation, discipline, and retention through structured people practices.
- Ensure team adherence to SLAs, SOPs, and quality guidelines.
- Foster a culture of ownership, continuous learning, and operational excellence.
- Manage hiring, onboarding, and competency development for recent team members.

2. Operational Delivery & Quality Governance
- Oversee end‑to‑end execution of AST workstreams including insights, optimizations, campaign builds, pacing, benchmarking, and performance readouts.
- Ensure high accuracy, advertiser-ready outputs, and self‑QA discipline within the team.
- Maintain defect standards, participate in QC audits, and drive RCA-based impro

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