Responsibilities
1. Execute implementation tasks for WorkSpan's customers across new projects, enhancements, and expansions. Projects span WorkSpan's full product portfolio including Enterprise, Ecosystem, Marketplace, and Hyperscaler editions.
2. Learn and develop deep expertise in the WorkSpan platform, data model, business processes, prescriptive packages,and implementation methodology.
3.Configure the data model, templates, integration setups, and reports as directed by the Engagement Principal, ensuring quality and accuracy of deliverables.
4. Participate in and facilitate key project activities including CRP (Conference Room Pilot), SIT (System Integration Testing), UAT (User Acceptance Testing), and go-live/cutover tasks.
5. Own customer-facing delivery for assigned workstreams — conduct working sessions, gather requirements, present solutions, and manage expectations directly with customer stakeholders.
6. Document functional requirements, configuration specifications, and test cases based on inputs from customers and senior team members.
7.



Support data conversion and migration activities — mapping, cleansing, validation, and load verification from legacy systems.
8. Actively contribute to project status updates and customer meetings under the guidance of the Engagement Principal.
9. Mentor and guide junior consultants on the project team, sharing domain knowledge, reviewing work, and supporting their ramp-up on the WorkSpan platform.
10. Collaborate with internal product, engineering, and support teams to log, track, and resolve issues and product questions.
11. Follow WorkSpan's implementation methodology to deliver projects consistently, and proactively suggest improvements to templates and processes.
12. Manage assigned tasks and deliverables within project timelines, escalating blockers to the Engagement Principal in a timely manner.

Skills
1. 5–8 years of skilled services experience in market-leading CRM, ERP, or enterprise / B2B SaaS applicatio

📌 Senior Solutions Consultant (Bengaluru)
🏢 WorkSpan
📍 Bengaluru