About the team
Our Conversational AI team designs, builds, and optimizes a growing portfolio of chatbots and voicebots for global brands. We're expanding and looking for new people to join us on the delivery side.

Role purpose
The Conversational AI Tech Lead functions as a "player-coach," balancing hands-on software engineering with leading, mentoring, and managing the Conversational AI Engineering team responsible for developing and deploying Conversational AI solutions (chatbots and voicebots), using LLMs, Agentic AI, and NLU models.

This role will drive technical architecture, prompt engineering, and API integrations for voice/chatbots, while implementing best practices and ensuring high-quality, secure deliverables. It combines expertise in prompt engineering, knowledge base structuring, and system integration to enable end-to-end automation and continuous improvement

Job Responsibilities
- Lead and mentor a team of Conversational AI Engineers, promoting a team-oriented, high-performance culture




- Conduct code reviews and architecture audits to ensure code quality and adherence to standards
- Manage sprint tasks, resolve technical blockers, and manage project risks
- Drive technical excellence by building reusable IP and elevating team capabilities
- Evaluate performance and map growth paths for engineers
- Execute hands-on development of complex conversational AI voice/chatbots
- Engineer prompts and integrate with LLMs, APIs, and databases
- Design robust system architectures and optimize STT/TTS configurations
- Enforce AI governance and guardrails for production stability
- Collaborate with cross-functional teams including design and product management
- Responsible for system integrations for seamless automation across platforms
- Technical Documentation Analysis and feasibility Check: assesses technical feasibility and architecture constraints
- Evaluates integrations, APIs, data sources, and platform capabilities. Defines initial system architecture an

📌 Conversational AI Tech Lead (Chennai)
🏢 Foundever
📍 Chennai