Job roles: Team Lead / Assistant Manager / Manager – Operations | US Title Insurance

? Location: Coimbatore
? Work Mode: Work from Office
? Shift: Night Shift – US Hours
⏳ Notice Period: Immediate Joiners Preferred

We are hiring experienced US Mortgage / Title Insurance- Operations professionals for multiple leadership positions in Coimbatore.

Open Positions & Salary

Team Lead – Operations ? CTC: ₹7–8 LPA

Experience: 4–6 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.. with at least 1-2 years as TL

Assistant Manager – Operations ? CTC: ₹9–10 LPA
Experience: 6–8 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.

Manager – Operations ? CTC: ₹12–13 LPA
Experience: 8–10 years in BPO/ITES operations, preferably with significant US Mortgage/Title Insurance experience.

What We Are Looking For

Candidates should have solid experience in US Mortgage / Title Insurance Operations,



preferably with hands-on knowledge of US Residential Mortgage Title Search and related Title Insurance products/processes.

Depending on the leadership level, responsibilities will include:

• Managing day-to-day US Title Insurance operations and ensuring achievement of Quality, Productivity, SLA and TAT targets.
• Managing workflow, transaction volumes, queues, backlog, capacity, staffing and resource utilization.
• Leading, coaching and developing operational teams and driving individual and team performance.
• Monitoring quality trends, errors and audit findings and implementing corrective/preventive actions.
• Managing operational and client escalations and ensuring timely resolution.
• Participating in/leading client calls, operational reviews and performance discussions.
• Preparing and reviewing operational MIS covering productivity, quality, SLA/TAT, volume, utilization, attendance and backlog.
• Driving process improvement, standardization, productivity enhancement and error reduction.
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📌 Team Lead/Assistant Manager/Manager – Operations | US Title Insurance-Coimbatore
🏢 Varsal-terra Technology
📍 Coimbatore