06 Sep
|
Wipro
|
Visakhapatnam
06 Sep
Wipro
Visakhapatnam
Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description
Role Purpose
The purpose of this role is to assist team members in resolution of standard incident tickets by documenting incidents, tracking their status and monitoring alerts.
͏
Areas of responsibility
Triaging and resolution of tickets-Assist in the initial triage and response of standard incident tickets (P5 and P4 tickets) along with its documentation and ensuring timely and accurate resolution as per defined procedures.
SLA Monitoring-Monitor alerts and SLA timelines for entire lifecycle of a standard ticket (P5 and P4 tickets), track open tickets for standard incidents and submit reports for review of SLA adherence status.
͏
͏
͏
Key Responsibilities
Process PO and Non-PO invoices accurately and within SLA.
Perform 2-way and 3-way matching (PO, Goods Receipt Note, Invoice).
Review and validate invoices for compliance and accuracy.
Handle vendor queries related to invoices, payments, and discrepancies.
Process credit notes, debit notes, and payment requests.
Support vendor account reconciliation and statement reconciliation.
Monitor aged invoices and follow up on pending approvals.
Assist in payment processing and month-end closing activities.
Maintain vendor master data and ensure data accuracy.
Ensure adherence to internal controls, audit requirements, and compliance policies.
Prepare MIS rep
📌 Administrator 5G Network (Visakhapatnam)
🏢 Wipro
📍 Visakhapatnam