Description
Job Description: Key Account Manager (E-commerce)
The Key Account Manager (E-commerce) is responsible for driving online sales, brand visibility, and customer experience across LUXASIA’s e-commerce channels, including brand.com, marketplaces, and key retail partner platforms. This role leads commercial planning, campaign execution, platform optimization, and cross-functional coordination to deliver sustainable growth for prestige beauty brands in line with business objectives.

Key responsibilities
Commercial management
- Own e-commerce sales performance and deliver against monthly, quarterly, and annual revenue targets.
- Build and execute commercial plans across direct-to-consumer and marketplace channels.
- Manage online assortment, pricing, promotions, bundles, and launch calendars in alignment with brand strategy.
- Monitor sales, traffic, conversion, AOV, and other performance metrics to identify growth opportunities and risks.
- Drive sell-out through effective campaign planning, trading actions, and demand generation.

Channel management




- Manage day-to-day operations of brand websites, marketplaces, and third-party e-retail platforms.
- Ensure product listings, content, visuals, navigation, and merchandising are accurate, optimized, and on-brand.
- Partner with regional, local, and brand teams to ensure strong online execution across all key channels.
- Build solid relationships with platform and marketplace account managers to unlock growth opportunities.

Campaigns and digital execution
- Lead end-to-end execution of online campaigns, product launches, and key trading moments.
- Coordinate with marketing, CRM, media, design, and brand teams to ensure timely and effective campaign roll-out.
- Support traffic generation through paid media, affiliates, SEO/SEM, social commerce, and CRM where relevant.
- Ensure all online activations reflect brand guidelines and premium customer experience standards.

Site merchandising and optimization
- Oversee

📌 Key Account Manager (Mumbai)
🏢 Luxasia
📍 Mumbai