06 Sep
|
EquiLend
|
Bengaluru
06 Sep
EquiLend
Bengaluru
We are looking for an experienced Salesforce Administrator to manage, configure, and optimize our Salesforce environment. The ideal candidate has hands-on experience supporting a SaaS business and is comfortable working with Revenue Cloud (RevCloud) or CPQ tools to streamline quote-to-cash processes. This role will partner closely with Sales, Revenue Operations, Customer Success, Marketing and IT teams to ensure Salesforce continues to scale with the business.
Key Responsibilities
- Own day-to-day administration of Salesforce, including user management, security settings, profiles, roles, permission sets, and sharing rules.
- Configure and maintain objects, fields, page layouts, record types, validation rules, workflows, flows, and process automation.
- Administer and support Revenue Cloud (RevCloud) or CPQ tools, including product catalogs, pricing rules, quote templates, and approval workflows.
- Manage the quote-to-cash lifecycle configuration in partnership with Sales and Finance teams.
- Handle data quality initiatives, including deduplication, data imports/exports,
and regular audits.
- Build and maintain reports and dashboards to support Sales, RevOps, and leadership visibility.
- Manage integrations between Salesforce and other business systems (marketing automation, billing, support tools, etc.).
- Troubleshoot and resolve user-reported issues, ensuring timely support and minimal disruption.
- Evaluate and implement AppExchange packages and third-party tools as needed.
- Stay current with Salesforce releases and proactively recommend new features to improve efficiency.
- Document processes, configurations, and change management for audit and knowledge-sharing purposes.
- Support user training and onboarding for new Salesforce users.
Required Qualifications
- 5+ years of hands-on experience as a Salesforce Administrator.
- Salesforce Administrator Certification (ADM 201) required.
- Solid understanding of Salesforce Sales Cloud; experience with Service Cl
📌 Revenue Operations Analyst (Bengaluru)
🏢 EquiLend
📍 Bengaluru