SCM Team Lead - This role is responsible for leading a defined team and ensuring effective delivery of day-to-day activities, service quality, productivity, and operational performance. The role combines people leadership, operational ownership, stakeholder collaboration, and continuous improvement to enable seamless E2E supply chain execution.
- People Leadership & Team Development
- Hire, coach, mentor, and develop team members/ Promote a team-oriented, inclusive, and high-performing culture.
- Encourage ownership, learning, feedback, and continuous improvement.
- Lead by example through growth mindset, agility, transparency, and accountability
- Manage performance, talent development, and succession planning.
- Build an engaged, inclusive, and collaborative team
- Decision-Making & Execution
- Lead process improvements and change management initiatives.
- Prioritize tasks, allocate resources, and track performance to ensure timely delivery.
- Take accountability for team performance and operational outcomes
- Operational Management / Stakeholder Collaboration
- Monitor KPIs,



productivity, quality, resource allocation and service performance.
- Align team goals with SCM and business objectives.
- Promote collaboration and shared accountability.
- Performance & Continuous Improvement
- Track performance and take corrective action when required.
- Identify and implement process improvements and best practices.
- Drive efficiency, service quality, and customer satisfaction
- Change & Agility
- Support the team through changing priorities, processes, and business needs.
- Lead process improvements and change initiatives.
- Contribute to SCM improvement and transformation initiatives.

.
Qualifications & Experience
The ideal candidate should preferably have:
- Prior experience in managing teams and should have handled key client portfolios.
- Relevant experience in supply chain, logistics and safety compliances.
- Experience is predictive analysis, risk management and

📌 SCM Customer Experience Team Leader (Chennai)
🏢 Maersk
📍 Chennai