SITE RELIABILITY & CLOUD ENGINEER
Production Engineering | Pune, India
ROLE PURPOSE
Engineer reliable, secure and scalable cloud services by combining production operations with software engineering, automation, observability and cloud platform expertise. The role owns service reliability outcomes across the application lifecycle and partners with development, infrastructure, security and support teams to prevent incidents, reduce toil and improve customer experience.

Role Overview
We are seeking an experienced Site Reliability and Cloud Engineer with strong hands-on expertise in AWS and/or Microsoft Azure. The successful candidate will design, deploy, operate and continuously improve production services, with a focus on availability, performance, resilience, security and operational efficiency.
This is an engineering-led production role. The engineer will use automation, infrastructure as code, telemetry and disciplined incident/problem management to create sustainable services, accelerate safe change and reduce manual operational effort.
Key Responsibilities




- Own the reliability, availability, performance and operational readiness of cloud-hosted applications and platform services.
- Define and maintain service level indicators (SLIs), service level objectives (SLOs), availability targets and actionable service-health dashboards.
- Build monitoring and alerting around customer-impacting symptoms, golden signals and service dependencies; reduce alert noise and improve diagnostic quality.
- Automate repeatable operational work, remediation, deployments, configuration, evidence collection and setting validation using code and pipelines.
- Design, build and maintain cloud infrastructure using infrastructure as code, reusable modules, policy guardrails and secure engineering standards.
- Participate in incident response and on-call support, including rapid triage, stabilisation, technical escalation and clear stakeholder communication.
- Lead or contribute to bla

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