06 Sep
|
Skywings Advisors
|
Hyderabad
06 Sep
Skywings Advisors
Hyderabad
Key Responsibilities:
- Develop accurate long-term, medium-term, and intraday forecasts using historical data and predictive modeling techniques.
- Analyze call, email, chat, and other channel volumes to project staffing needs.
- Collaborate with stakeholders to ensure accurate projections based on current client requirements, campaigns, or seasonality.
- Maintain accurate capacity plans to ensure the alignment of resources with operational requirements.
Location: Hyderabad
📌 WFM Planner (Hyderabad)
🏢 Skywings Advisors
📍 Hyderabad