Job Summary
Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet?
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Global Business Services: Delivering streamlined, scalable support—enhancing efficiency, compliance and service excellence across the company.
The role is based in Hyderabad, India(hybrid role). Be part of a Strategic and Customer-focused team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
Where You’ll Make a Difference
- Download bank statements from the bank portal as required and ensure timely reconciliation of feeds received in SAP.
- Perform daily cash application based on remittances and research on-account items for accurate allocation.
- Maintain and transparent suspense accounts while updating comments for open items in Blackline related to customer accounts.
- Process small balance write-offs and handle refund requests for duplicate, over, or incorrect customer payments.
- Periodically update Standard Operating Procedures (SOPs) to reflect process improvements and compliance requirements.
- Collaborate with AP, GL, and onshore teams to resolve customer queries and ensure smooth operations.
- Understand upstream and downstream processes and their impact on cash application and reconciliation activities.
- Mentor team members, resolve their queries, and coordinate with related teams to address issues promptly.
- Consistently meet daily productivity and quality targets while maintaining accuracy and compliance.
What Makes You the Right Fit
- Bachelor’s degree in accounting, Finance, or an equivalent professional qualification.
- 4-8 years of experience in Cash Application processes.
- Proficiency in SAP and strong working knowledge of Microsoft Excel and email applications.
- Excellent communication skil
📌 Senior Specialist (Hyderabad)
🏢 IFF
📍 Hyderabad