Who We Are
At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of AI-powered insight, enabling smarter decisions, faster innovation, and a lasting competitive edge. For our people—Kyndryls—that means doing purposeful work that powers human progress. Join us and experience a flexible, supportive environment where your well-being is prioritized and your potential can thrive.

The Role
- Bilingual Skills: Excellent Japanese translation and interpretation skills.
- Certification: Japanese Language Proficiency Test (JLPT) level N1/N2/N3.
- IT Service Management: Proven track record of delivering IT Service Management (ITIL) infrastructure projects.
- Incident Handling: Proficient in handling incidents, problems, and changes.
- Technical Aptitude: Robust understanding of IT environments.
- Communication: Effective communication with stakeholders in Japan and India.




- You'll be the mastermind behind maintaining and optimizing their systems, ensuring they're always running at peak performance.
- Coordinate and collaborate with cross-functional teams, vendors, and third-party suppliers.
- Ensure delivered solutions are realized in committed time frame and meet client expectation
- Establish a quality management system: tracking of project milestones, quality and KPIs
- Manage project risks, issues, and dependencies, implementing effective mitigation strategies.
- You will interact with the Account team and Customer, so you are expected to be fluent in Japanese language, understanding Japanese work culture.
- Not only will you be responsible for managing and maintaining the IT infrastructure, but you'll also have the opportunity to work on cutting-edge technologies and innovative solutions that will shape the future of the industry.
- You'll be at the forefront of new service preparation and change management processes, con

📌 Japanese Language Expert (Gurugram)
🏢 Kyndryl
📍 Gurugram