Job Description – L2 Application Support Engineer – US Mortgage/Title Technology

Location: AMR Tech Park, Hosur Road, Bangalore
Experience: 2–4 Years
CTC: Maximum Up to ₹6 LPA
Open Positions: 5
Work Mode: Work From Office
Shift: US Shift – Roster Based Support Window: 2:00 AM EST – 7:00 PM EST
Equivalent IST Window: 12:30 PM IST – 5:30 AM IST (next day)
Candidates will work roster-based shifts within this support window and not the entire 17-hour window.

Preferred Candidate from Locations : Bangalore / Chennai
Joining: Candidates comfortable working from Bangalore and in US rotational shifts

Target Companies:

Moder, Stellar, Avanze, Coforge, SLK, WNS, CA and other organisations supporting US Mortgage, Title, Closing or similar enterprise applications.

Role Overview:

We are looking for L2 Application Support Engineers with 2–4 years of experience in Mortgage application/production support. The role will provide advanced technical support for the AtClose application and act as a key technical escalation point for client-reported issues.





The ideal candidate should have solid SQL and troubleshooting skills, experience in application/log analysis, and a good understanding of REST APIs, HTTP, integrations and production incident management.

Experience in US Mortgage, Title or Closing applications will be a strong advantage.

Key ResponsibilitiesApplication & Incident Support

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Investigate client-reported incidents and identify functional and technical root causes.

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Analyse application behaviour, logs, database records, configurations and workflows.

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Reproduce production issues in lower environments wherever possible.

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Determine whether issues are related to configuration, data, infrastructure, integration or application code.

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Provide suitable workarounds where permanent fixes are not immediately available.

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Escalate confirmed application defects to Development with complete technical evidence.

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Track issues through resolution and validate fixes befo

📌 Application Support Engineer – US Mortgage/Title Technology (Bengaluru)
🏢 Varsal-terra Technology
📍 Bengaluru