Role: Service Manager-HVAC Chillers
Location: Delhi
Full/ Part-time: Full time
About Carrier:
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality, and transportation, we improve lives, empower critical industries and ensure safe transport of food, life-saving medicines and more. Since inventing up-to-date air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the centre of everything we do. For more information, visit corporate.carrier.com or follow Carrier on social media at @Carrier.
About the role:
Chiller Service Manager responsible for providing post-sales support, guiding teams, and ensuring timely resolution of chiller-related issues. Managing customer interaction and meeting the plan on Revenue and Margins.
Identifying and Planning for technical / safety trainings for Carrier as well as Dealer / sub con team
Key Roles & Responsibilities
- Responsible for driving the NPS for the customer segment handled
- On time SA renewal with plan price increase
- Adoption and usage of the SFDC functionalities
- Monitoring field hours for optimum productivity
- Identifying and Planning for technical / safety trainings for Carrier as well as Dealer / sub con team
- Keeping Safety as prime objective
- Meeting the plan on Revenue and Margins
- Ensure the overdue are minimized (less than 15% of AR)
- AR management as per Plan
- Digital initiatives to be adopted and implemented within the team.
- Inventory Forecasting
Benefits:
We offer a competitive total rewards package that may include other benefits and well‑being programs. Offerings vary by role and location and are designed to support employees’ health, security, a
📌 Service Manager-Chillers (Delhi)
🏢 Carrier
📍 Delhi