Description
Bring your expertise to a high-impact documentation quality role where you can drive change, grow your skills, and improve the client experience.

As a Reference Data Specialist within the Client Documentation team, you will be accountable for checking and supervising client documentation across products such as loans, payments, and markets. You will help strengthen controls, raise quality standards, and deliver clear feedback that improves accuracy and service excellence. You will also contribute to operational improvement initiatives and the adoption of current tools to enhance end-to-end processes.

Job Responsibilities:
- Execute assigned quality-check tasks on client documentation with minimal supervision and timely completion
- Establish subject matter expertise within the quality-checking function and contribute to consistent checking standards
- Detect documentation errors quickly and deliver clear oral and written feedback to document preparers
- Perform root cause analysis on defects and translate findings into themes that improve accuracy and reduce rework




- Apply a strong control mindset to surface issues and risks that could impact the process or the organization
- Use Microsoft Excel, Microsoft PowerPoint, Microsoft Word, and Alteryx to analyze data, document outcomes, and support reporting
- Generate ideas for process improvement and automation, including supporting the integration of new tools
- Support daily regulatory reporting tasks and remediation activities when required
- Interpret documentation metadata and coordinate with Legal partners when needed to resolve questions
- Collaborate with internal stakeholders, including Legal, Product, Sales, relationship managers, and client service, to resolve documentation needs
- Escalate and track issues through to resolution, recommending actions that improve controls, efficiency, and the client experience, and maintaining up-to-date procedures

Required qualifications, skills, and capabilities:

📌 Reference Data Specialist (Bengaluru)
🏢 JPMorganChase
📍 Bengaluru