Security Awareness Trainer (GIC)

Location: Global In-House Center (GIC), Remote/Offshore

Reports To: Incident Response Lead

Job Type: Full-Time

Start Date: January 2026

Job Summary

The Security Awareness Trainer will execute KnowBe4 security awareness training and phishing

simulations for ~2,000 employees, fostering a security-conscious culture. This role supports

compliance (GDPR, NIST, SOX) by delivering training and generating reports, collaborating with the

Security Architect (campaign design), Incident Response Lead (phishing response), SOC Analysts

(Sentinel monitoring), and HR (employee onboarding). The trainer will correlate KnowBe4 phishing

metrics with CrowdStrike Falcon Complete and Microsoft Defender (passive mode) endpoint alerts in

Azure Sentinel to identify training gaps linked to endpoint incidents. Tasks are tracked in Atlassian

Jira, and configurations are documented in Confluence. The ideal candidate has experience in security

awareness programs, solid communication skills, Microsoft integrations, and Atlassian tools.

Responsibilities





 KnowBe4 Operations:

o Deploy training modules and phishing simulations via KnowBe4 for ~4,000 employees.

o Manage user enrollment, track completion rates, and analyze phishing click rates.

o Integrate KnowBe4 phishing logs with Azure Sentinel for correlation with

Falcon/Defender endpoint alerts.

 Compliance & Reporting:

o Support GDPR/NIST/SOX training requirements through tailored campaigns.

o Generate compliance reports and dashboards for training metrics, linking to endpoint

incidents.

 Collaboration & Documentation:

o Work with Security Architect and Incident Response Lead to design training campaigns

and metrics strategies.

o Collaborate with SOC Analysts to correlate phishing metrics with Falcon/Defender

endpoint incidents (e.g., clicks leading to malware).

o Coordinate with HR/Communications for employee onboarding, training assignments,

and Awareness Communications.

o Trac

📌 Senior Security Analyst- CGI (Bengaluru)
🏢 Trigent Software
📍 Bengaluru