Job roles: Senior Manager – Operations | US Mortgage -Title Services (Settlement)

(US Mortgage experience is a MUST for this role)

? Location: Coimbatore
? Work Mode: Work from Office
? Shift: Night Shift – US Hours
⏳ Notice Period: Immediate Joiners Preferred

We are looking for a seasoned professional to lead large-scale operations in the US Mortgage/Title Services domain. This is a high-impact leadership role managing multiple accounts and driving delivery excellence.

? Key Responsibilities
- Lead and manage multiple client accounts with a span of 100–150 FTEs
- Drive end-to-end delivery, quality, and client satisfaction, including handling escalations
- Bring deep expertise in US Mortgage Operations – Settlement Services, including:
- Post-Closing
- Recording
- Policy Preparation
- Curative
- Conduct daily/weekly governance calls and huddles with Line Leads and Managers




- Analyze MIS reports to drive performance improvements and informed decision-making
- Own and manage P&L;, ensuring revenue growth and profitability targets are met
- Engage with clients through reviews, meetings, and strategic discussions

? What We’re Looking For
- Graduate degree (mandatory)
- 10+ years of experience in Mortgage/Title Operations
- Proven experience managing large teams and multiple accounts
- Robust financial acumen and stakeholder management skills
- Flexibility to work in US shift hours

? Why Join Us?
- Opportunity to lead large, impactful operations
- Work with global clients in a fast-paced environment
- Drive strategy, growth, and operational excellence

📌 Sr Manager – BPO Operations | Must have US Mortgage (Coimbatore)
🏢 Varsal-terra Technology
📍 Coimbatore