Job description / skill requirements

Responsibilities:

• Work with product management, development, and other roles to understand the product, and the information needs of customers and partners

• Based on the release backlog for your area of responsibility, plan the required user assistance deliverables for each development cycle

• Create and update user assistance deliverables, for example in-app help, user guides, what's new information, and other documentation, according to the relevant SAP standards and guidelines

• Help ensure valuable user experience by providing user-friendly, consistent UI texts and terminology, in close collaboration with development and other subject matter experts

• Deliver the required user assistance content on time and in quality according to the release schedule

Qualifications and Skills




- A university degree, ideally in technical communication or a related subject, such as languages, translation, or communication studies
- Excellent written and verbal communication skills in English (first language-proficiency level)
- Ability to structure complex content and explain it in written form in a concise and precise manner
- Proactive approach to information gathering and problem solving

Work Experience
- At least 3 years' professional experience in user assistance / technical writing, preferably in the software- / IT-industry
- Experience of working with a DITA-based content management system

📌 11914_ Technical writer (Bengaluru)
🏢 Trigent Software
📍 Bengaluru