Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description

About the Role
Thermo Fisher Scientific is seeking an accomplished Service Sales Leader to drive commercial growth of the CMD service business across South India. This is a customer-facing, field-oriented role based in Mumbai.
DESCRIPTION
How you will make an impact:
You will own the service sales commercial agenda for South India, driving revenue growth, expanding service contract penetration, and developing strategic customer relationships.
What you will do:
- Own and deliver service sales revenue, bookings, and commercial objectives for CMD across South India
- Develop and execute the regional service sales strategy aligned with business priorities
- Drive sales of service contracts, annual maintenance agreements, preventive maintenance solutions, upgrades, and value-added services across the installed base
- Identify whitespace opportunities and systematically increase service contract penetration and customer lifetime value




- Lead the commercial sales cycle from prospect identification through quotation, negotiation, and closure
- Maintain a strong field presence, engaging customers regularly across the South India region
- Build trusted relationships with key customer stakeholders including laboratory leadership, procurement, operations, and senior decision-makers
- Position service solutions based on customer outcomes including instrument uptime, productivity, reliability, and total cost of ownership
- Lead commercial negotiations for strategic and high-value service opportunities
- Lead, coach, and develop a high-performing sales team, fostering accountability, customer focus, and consistent execution
- Manage service opportunities systematically through CRM and commercial tools, ensuring strong funnel discipline and forecast accuracy
- Leverage installed-base data and analytics to identify renewal opportunities and potential for additional coverage
- Utilize Excel and analy

📌 Manager, Service Sales (Bengaluru)
🏢 Thermo Fisher Scientific
📍 Bengaluru