Job Title: Phone Manager - Telesales

Location: chennai-Vadapalani, Hyderabad-Banjara hills

Company: India First Life Insurance

Ctc-3.25 LPA

Job Summary:

India First Life Insurance is seeking a energetic and results-driven Phone Manager - Telesales to lead and manage our telesales operations. The candidate will be responsible for driving sales through a team of telesales executives, ensuring customer satisfaction, and achieving business targets.

Key Responsibilities:
- Develop and implement telesales strategies to enhance productivity and conversion rates.
- Monitor call quality, customer interactions, and sales performance to ensure high service standards.
- Train, coach, and mentor team members to improve their sales and communication skills.
- Analyze telesales data and generate reports to track team performance and business growth.
- Ensure compliance with regulatory requirements and company policies.
- Collaborate with other departments to optimize lead generation and customer engagement strategies.
- Handle escalations and provide effective resolutions to customer queries.

📌 Phone Manager (Chennai)
🏢 Skywings Advisors
📍 Chennai