06 Sep
|
Azira
|
Bengaluru
Why This Role Matters
Azira is seeking a Solutions Consultant to join its Technical Services & Solutions Engineering team. This is a critical, high-impact, hands-on role that bridges pre-sales chance acquisition with robust post-sales technical execution. You will be the primary technical escalation point for client-facing questions, issues, and complex implementation needs — sitting between Product, Engineering, Data, and Client teams to ensure technical clarity, fast issue resolution, and a consistent client experience.
The role operates across two core pillars: driving deal closure through pre-sales solutions consulting, and ensuring post-sales operational excellence through direct ticket ownership, strict SLA management, and deep technical troubleshooting. As the India-based technical services anchor, you will partner closely with a US counterpart to provide near-continuous global coverage and unified technical decision-making, and help define and mature a scalable Technical Services operating model.
What You'll Do
Pre-Sales Solutions Consulting
- Partner with Sales and Account Management to lead technical discovery sessions, mapping complex business requirements into viable technical architectures across data platforms, APIs, and the AdTech/MarTech ecosystem.
- Prepare and deliver high-impact product demonstrations, technical proof-of-concepts (POCs), and presentations to executive stakeholders, including CMOs, VPs, and Technical Directors.
- Perform precise technical deal cost-modeling to ensure proposed client architectures are optimized for financial viability, profitability, and delivery feasibility.
- Own technical responses for RFIs, RFPs, platform security evaluations, and technical questionnaires.
- Address technical objections, remove integration blockers, and validate custom feature feasibility during deal negotiations.
Client-Facing Technical Ownership
- Serve as the primary technical point of contact for client questions, incoming support tick
📌 Solutions Consultant (Bengaluru)
🏢 Azira
📍 Bengaluru