Description
Brief Job Description:

The PAC Service Engineer is responsible for installation, commissioning, preventive maintenance, troubleshooting, repairs, and customer support for Precision Air Conditioning (PAC) systems and associated cooling equipment. The role requires ensuring maximum equipment uptime, meeting SLA commitments, and providing excellent customer service at data centers, telecom sites, IT facilities, and commercial establishments.

Key Responsibilities Installation & Commissioning
- Perform installation, testing, and commissioning of PAC units and associated cooling systems.
- Verify site readiness and ensure compliance with engineering drawings and safety requirements.
- Conduct performance testing and prepare commissioning reports.
- Coordinate with project teams, customers, and subcontractors during project execution.

Preventive Maintenance
- Execute scheduled preventive maintenance activities for PAC units, CRAC/CRAH units, chillers, condensers, CDU, FWU, and related systems.
- Inspect compressors, condensers, evaporators, fans, control panels, sensors,



and refrigerant circuits.
- Submit maintenance reports and recommendations for improving equipment reliability.

Breakdown & Troubleshooting
- Diagnose and rectify faults in electrical, mechanical, refrigeration, and control systems.
- Analyze alarms and operational abnormalities using controller logs and monitoring systems.
- Ensure timely closure of breakdown calls as per SLA commitments.
- Support emergency and critical site requirements during breakdown situations.

Customer Support
- Provide technical support and guidance to customers.
- Maintain skilled communication during service visits.
- Ensure customer concerns are addressed promptly and effectively.
- Prepare service reports and obtain customer sign-off upon activity completion.

Spare Parts & Inventory Management
- Identify and recommend replacement parts and consumables.
- Maintain service inventory and tools in good condi

📌 Engineer II (Hyderabad)
🏢 Vertiv Group
📍 Hyderabad