Key Responsibilities:
- Vendor Management: Manage 8-10 cab vendors, ensuring timely delivery of services and adherence to SLAs.
- Spot Rental Cab Requests: Handle 1000-2000 monthly cab spot rental requests, ensuring productive allocation and timely fulfillment.
- Business Management: Manage a monthly cab spot rental business of ₹25-50 lakhs, analyzing data to identify areas for improvement and opportunities for growth.
- Vendor Connect: Conduct monthly reviews with vendors to improve service levels, address concerns, and ensure zero escalations.
- Audit and Compliance: Perform daily cab and service level audits, ensuring adherence to standards and regulations.
- Service Level Management: Monitor and manage service parameters, SLAs, and TATs, ensuring high-quality service delivery.
- Problem-Solving: Identify improvement areas, resolve issues,



and implement solutions to enhance service delivery.
- Proposal Development: Create proposals and solutions for users, ensuring tailored services meet their needs.
- Invoice Management: Ensure accuracy of invoices, resolving any discrepancies or issues promptly.
- Data Analysis: Analyze data to identify trends, areas for improvement, and opportunities for service enhancement.
- Shift Work: Work in shifts (morning 5 am to midnight), ensuring 24/7 coverage and support.
- Communication: Excellent written and verbal communication skills, with the ability to interact with vendors, users, and higher management.

Location: Noida

📌 Transport Executive (Noida)
🏢 Skywings Advisors
📍 Noida