This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Virtual Medical Assistant (RN) based in India.

This is a remote, night-shift opportunity for a nursing professional supporting U.S.-based healthcare clinics.
You will serve as a frontline clinical support resource, assisting patients and healthcare teams through inbound and outbound communication.
The role combines appointment coordination, patient outreach, documentation, and day-to-day communication with onsite clinical personnel.
You will use electronic medical records and digital collaboration tools to ensure accurate, timely, and well-documented interactions.
As you grow in the role, you may receive training in areas such as referrals, authorizations, medical records, prescriptions, eligibility, benefits, and HEDIS.
The position offers an opportunity to build international healthcare operations experience while working in a structured, service-focused environment.




It is well suited to an adaptable nursing professional with excellent English communication skills and a robust commitment to patient service.

Accountabilities:
- Handle inbound patient calls related to appointment scheduling, rescheduling, clinic information, and other healthcare-related inquiries.
- Conduct outbound calls for appointment reminders, wellness checks, follow-ups, and other patient outreach activities.
- Document all relevant call information accurately in the appropriate electronic medical record (EMR) and ensure onsite personnel and providers have the necessary context.
- Communicate and coordinate with online healthcare personnel and internal team members through Google Chat and other digital collaboration tools.
- Maintain clear, accurate, and timely documentation to support continuity of care and efficient clinic operations.
- Follow established processes and service standards while protecting the accuracy and confidentiality of patient information.
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📌 Virtual Medical Assistant (India)
🏢 Jobgether
📍 India