Job Title: Test Lead – Sales - CRM Platform - Microsoft D365

Location: [Bangalore]

Employment Type: Full time

Experience Level: 7 + years in QA/UAT, with 1+ years in Sales - CRM and - Sales platform testing

Job Summary

We are seeking a Test Lead to lead the User Acceptance Testing efforts for our Sales - CRM Platform - Microsoft D365

and - Sales systems. This role ensures that the platform meets business requirements and delivers a seamless

experience for Sales - CRM teams and end-users. The ideal candidate will collaborate with business analysts,

developers, QA teams, and stakeholders to validate end-to-end functionality before production release.

Key Responsibilities

UAT Strategy & Planning

Define UAT scope, objectives, and success criteria aligned with Sales - CRM workflows.

Develop UAT test plans, schedules, and resource allocation.

Coordinate with business stakeholders to align testing goals with Sales - CRM operations.

Test Case Management

Oversee creation and execution of test cases based on business requirements.





Ensure coverage of critical Sales - CRM processes (e.g., lead management, opportunity tracking, quote generation ,
- Sales , CRM integrations).

Team Leadership

Lead and mentor UAT testers and business users.

Coordinate cross-functional testing efforts and manage dependencies.

Defect Management

Track, analyze, and escalate defects.

Collaborate with development and QA teams for resolution.

Environment & Data Setup

Ensure UAT environment mirrors production.

Manage test data preparation and validation.

Compliance & Documentation

Ensure adherence to regulatory standards (e.g., GDPR, SOX).

Maintain documentation of test results, issues, and resolutions.

Required Skills & Qualifications

Bachelor's or Master's degree in Computer Science, Engineering, or related field.

Strong understanding of Sales - CRM Platform - Microsoft D365s (e.g., Sales - CRMforce, - Sales)

Experience with JIRA, Confluence, TestRail, or similar tools.

📌 Test Lead CRM_Pratima (Bengaluru)
🏢 TalentOla
📍 Bengaluru