Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building creative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.
Job Description

Key Responsibilities

1. Tool Ownership & Architecture
- Act as L3 technical owner for the SAM toolset (primary SAM platform plus supporting discovery/inventory tools).
- Define and maintain tool architecture, integrations, and data flows (discovery → inventory → normalization → license position).
- Design and implement configurations, customizations, and upgrades in line with best practices and governance standards.

2.



Operations, Support & Incident Management
- Provide L3 support for incidents, problems, and service requests related to SAM tools, including complex configuration or data issues.
- Perform root cause analysis and implement permanent fixes for recurring tool issues and data inconsistencies.
- Support on-call/major incident processes when SAM tools impact critical compliance/operational activities.

3. Data Quality, Normalization & License Positioning
- Implement and refine discovery and normalization rules to improve software recognition and catalog accuracy.
- Work with SAM analysts to ensure accurate license consumption and compliance reporting (effective license position).
- Develop and maintain data quality dashboards and correction routines (e.g., duplicate assets, unmapped software, stale devices).

4. Integration & Automation
- Design and maintain integrations between SAM tools and:
- CMD

📌 Software Asset Management (Bengaluru)
🏢 Wipro
📍 Bengaluru