Own Door is a pioneering Property Management-as-a-Service provider based in India, partnering with leading property management companies across the United States. One of our key client partners, Next Brick, manages over 700 residential properties across Washington — and that's just one example of the scale we operate at.
We deliver comprehensive operational support that transforms how our partners do business. Our mission is simple but powerful: “Manage Business, Not Properties.” We believe in transparent, technology-driven, and customer-focused solutions that create meaningful value for our clients and the communities they serve.

As the first point of contact for our US-based clients and their residents, you'll handle inbound and outbound calls, listen carefully to understand the issue being raised, and route it accurately to the right internal team whether that's maintenance, leasing, accounts, or Operations This is a moderate-volume, fast-paced role where clear communication, patience, and accuracy matter more than tenure.



You won't be expected to solve every issue yourself your job is to understand it correctly, log it properly, and get it to the people who can.

Job Title : Customer Support Executive
Location: Gurugram, Haryana — On-site
Employment Type: Full time (5-day week, Mon–Fri)
Shift: US shift — approx. 9:00 PM to 6:00 AM IST
Experience: 0–2 years (freshers with strong English communication welcome)
Compensation: ₹35,000 per month
Website:
Key Responsibilities:
• Handle calls — answer inbound calls and make outbound calls professionally, courteously, and within US business hours.
• Understand the issue — actively listen to callers (property managers, tenants, owners, vendors) to accurately identify the nature and urgency of their request.
• Route & escalate — log each issue correctly and direct it to the concerned internal team, ensuring nothing falls through the cracks.
• Document interactions — maintain clear, accurate call/ticket notes in our CRM or

📌 Customer Support Executive (India)
🏢 Own Door
📍 India