06 Sep
|
Newnovation
|
Gurugram
06 Sep
Newnovation
Gurugram
Role Objective Own the usage, health, relationship and growth of existing Tagway customers.
This is not a traditional sales role. The AM acts as the customer's trusted point of contact, ensuring continuous product adoption and building long-term relationships that lead to recurring and expansion revenue.
Usage → Value → Trust → Revenue Growth
Key Responsibilities
- Drive customer usage and adoption, with particular focus on regular and accurate stock checks.
- Own the overall customer relationship and ensure a high level of service.
- Understand customer operations, stakeholders and future business plans.
- Identify declining usage/customer-health risks and coordinate internally for resolution.
- Manage approximately 60 accounts through structured CRM, Cycle Tasks,
📌 Manager-Account Manager (Gurugram)
🏢 Newnovation
📍 Gurugram