06 Sep
|
AionNimbius
|
Bengaluru
06 Sep
AionNimbius
Bengaluru
We are looking for a Product Support Engineer to join our team in Bangalore. This role is ideal for someone with 1–2 years of experience who enjoys troubleshooting technical issues, working with cross-functional teams, and taking ownership of problems through to resolution.
1–2 years of relevant experience
• Mandatory hands-on experience in Product Support / Technical Support
• Strong hands-on experience with Linux
• Experience with Search and log analysis tools such as Splunk, Kibana, or similar tools
• Hands-on experience with Cloud Observability and monitoring tools such as Grafana, Prometheus, CloudWatch, or similar tools
• Positive understanding of ITIL and production support processes, including incident management, support procedures, escalations, and product release procedures.
• Flexibility to work in a 24/7 support environment
• Ability to collaborate effectively with engineering, product, infrastructure, and other teams
• Immediate joiners or candidates with a short notice period
This is a great opportunity for someone looking to build strong expertise in product support, production environments, troubleshooting, cloud technologies, observability, and technical problem-solving.
Experience : 1–2 Years
Work Environment : 24/7 Support
Immediate joiners preferred
If you’re interested, please share your profile with us at #ProductSupport #SupportEngineer #TechnicalSupport #Linux #Cloud #Observability #BangaloreJobs #TechJobs #ImmediateJoiner
📌 Cloud Product Support Engineer | Bangalore (Bengaluru)
🏢 AionNimbius
📍 Bengaluru