Job Description

Job Title
Application Support Engineer – Automation & Infrastructure

Job Description Summary
We are seeking a hands-on Application Support Engineer to join the Technology Operations team. This role is responsible for building, automating, and supporting infrastructure and application services across a range of enterprise platforms and third-party software solutions.
The ideal candidate will have experience in application support and automation, with hands-on Infrastructure as Code (IaC) capabilities and experience using tools such as Ansible . This role combines automation engineering, application lifecycle management, and production support, with a focus on improving reliability and reducing manual effort.

Responsibilities
- Design, build, and maintain infrastructure as code (IaC) solutions for application deployment and management
- Develop and enhance Ansible-based automation for provisioning, configuration, and operational support
- Contribute to establishing standards for automation and infrastructure management across supported platforms




- Build and maintain automation processes for installation, configuration, and patching of third-party software
- Support application lifecycle management, including maintaining systems aligned with N‑1 patching standards
- Provide hands-on support for third-party enterprise software platforms such as SAP, Oracle, Axway, Qlik, or similar systems
- Troubleshoot issues across application, infrastructure, and integration layers in production and non-production environments
- Partner with engineering teams to implement repeatable, low-maintenance deployment solutions
- Document deployment, patching, and operational procedures
- Monitor application health and contribute to improving stability and performance
- Support disaster recovery planning and execution activities
- Collaborate with Cloud Engineering, Security, and Operations teams
- Contribute to continuous improvement initiatives to increase automation and

📌 Devops & Automation Support (Vasanthanagar)
🏢 JRD Systems
📍 Vasanthanagar