Responsibilities & Key Deliverables
- In depth Warranty Parts failure analysis
- Participate in DFMEA & provide inputs related to past failures/ anticipated failures
- Warranty Parts clearance/Scrutiny of each claim/Give feedback to Dealers in case of any Discrepency in claim.
- Drive collaboration with suppliers to improve manufacturing processes and deploy benchmark manufacturing processes and implement ICA actions.
- Monitor supplier performance measurement, supplier audits along with SQE Team
- Ensure Lessons learned from other product families are share with the platform team (Design, Process, etc) for new product development as input for prevention of repeat/ known issues
- Ensure Advanced Quality Tools for Problem solving like Fault Tree Anlsysis/DMAC/DOE etc.
- Visit to Dealers for critical cases investigation & Understanding of Product issue.
- Ensure Horizontal deployments of actions taken across models.
- Enhance technical capabilities of Dealer through systems and knowledge upgradations by arranging training sessions.




- Provide Technical solutions/Releasing Diagnosis Procedure/TSB etc.
- Should Handle the Product TAR & Provide satisfactory closure on time.
- Releasing Monthly Field Performace of suppliers to Senior Management.
- Failure Data analysis & Dashboard preparation.
- Daily monitoring of field complaints & effectiveness of actions taken
- Prepare & Release CCR (Concern Closing Report)
- Participate & contribute in vehicle RGA Trials during recent models launch.
- Team Player & Ready to Travel across India in shorter time duration.
- Taking internal actions along with agencies with MQA/PQA for improving internal processes
- Undertaking proactive reliability & durability projects.

Experience

12 - 15 years - ME/BE Mechanical/Automobile engineering.

Industry Preferred

Automotive

Qualifications:
ME/BE Mechanical/Automobile engineering.

General Requirements
- Self Start
- Result orientation with execution excellence
- Leveraging Human capital
- Cus

📌 Deputy Manager (Chakan)
🏢 Mahindra & Mahindra
📍 Chakan