Job Summary:
Key Responsibilities
- Make outbound calls to prospective students and parents regarding admissions.
- Respond to admission enquiries and provide accurate information about courses, eligibility, fees, facilities, and admission procedures.
- Follow up regularly with prospective students and parents.
- Maintain proper records of calls, enquiries, follow-ups, and admissions.
- Coordinate with the Admissions Team for further counselling and admission processing.
- Handle incoming calls and respond professionally to queries.
- Achieve assigned daily/weekly/monthly calling and follow-up targets.
- Maintain a positive and professional relationship with students and parents.
Required Skills & Qualifications
- Good communication and interpersonal skills.
- Fluency in Kannada, English, and Hindi is mandatory.:
- Previous experience in telecalling, admissions, counselling, or customer service will be an advantage.
- Basic computer knowledge and ability to maintain enquiry records.
- Positive attitude, patience, and good convincing skills.
- Ability to work effectively as part of an admissions team.